How do I update my payment?

Step 1: Visit the My Account Page

Step 2: Click on the Subscription tab

Step 3: Click the Update link to the right of your subscription information, then fill out the payment form.

How do I renew my membership?

Step 1: Visit the My Account Page

Step 2: Click on the Subscription tab

Step 3: Click the Subscribe link to the right and proceed to fill out the membership form.

How do I cancel my membership?

Step 1: Visit the My Account Page

Step 2: Click on the Subscription tab

Step 3: Click the cancel link to the right of your membership information, then click Yes when the prompt appears.

How do I download a certificate?

Step 1: Visit the My Account Page

Step 2: Click on the Download Certificate tab

Step 3: Fill out and submit the form, you will be emailed your certificate.

How do I download IAC2 logos?

Step 1: Visit the My Account Page

Step 2: Click on the Logos tab

Step 3: Choose from the various options given to download the logo

How do I apply for additional certification?

Step 1: Visit the My Account Page

Step 2: Click on the Additional Certification tab

Step 3: Fill out and submit the form

How do I remove myself from being listed in the directory?

Step 1: Visit the My Account Page

Step 2: Click on the Manage Directory Listings listing tab

Step 3: Check the “I do not want to be listed in the directory.” Box and click the Save Profile button.

How can I add multiple business listings to the directory?

Step 1: Visit the My Account Page

Step 2: Click on the Manage Directory Listings listing tab

Step 3: Scroll down and you will see “Directory Locations” section. From here you can click on new location and popup will appear to add the listing information. You can add up to three locations.